Terms of Service

Last updated: March 3, 2026

1. Acceptance of Terms

By accessing or using ShowStack ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

ShowStack is a web-based platform for managing professional audio production projects. The Service allows users to document equipment configurations, track assignments, collaborate with team members, and generate reports.

3. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload malicious code or content
  • Impersonate another person or entity
  • Share your account credentials with others
  • Resell or redistribute the Service without authorization

5. Your Data

  • You retain ownership of all data you upload to the Service.
  • You grant us a license to host, store, and display your data as necessary to provide the Service.
  • You are responsible for maintaining backups of your critical data.
  • We will not access your data except as necessary to provide the Service or as required by law.

6. Subscription and Payment

  • Some features require a paid subscription.
  • Subscription fees are billed in advance on a monthly or annual basis.
  • You may cancel your subscription at any time.
  • Refunds are handled according to our refund policy.
  • We reserve the right to change pricing with 30 days notice.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may occasionally need to perform maintenance or updates that temporarily affect availability. We will provide advance notice when possible.

8. Intellectual Property

  • The Service, including its design, features, and content, is owned by ShowStack and protected by intellectual property laws.
  • You may not copy, modify, or create derivative works of the Service without permission.
  • Feedback you provide may be used to improve the Service without compensation.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOWSTACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Indemnification

You agree to indemnify and hold harmless ShowStack from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

  • You may terminate your account at any time.
  • We may suspend or terminate accounts that violate these Terms.
  • Upon termination, your right to use the Service ceases immediately.
  • We may retain certain data as required by law.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

15. Contact

For questions about these Terms, please contact us at:

legal@showstack.io